0Items:

£0.00Total:

Free UK delivery available

  • Home
  • Gem Imports Delivery | Pound Shop Supplier

Gem Imports Delivery Information

Christmas Delivery Information

The last order date for Christmas delivery is before 12pm on Tuesday 18th December 2018 for delivery on Friday 21st December 2018. Any orders placed after this date will be despatched on Thursday 3rd January 2019 for delivery on Monday 7th January 2019.

Our offices will be closed from Monday 24th December 2018 to Wednesday 2nd January 2019

Please take the time to carefully read the delivery information and timescales for your specific location. If you have any questions,please contact customer service on 01226 395095 or email customerservice@gem-imports.co.uk

UK Mainland Deliveries | 3 – 5 Working Days

Free Delivery – Minimum Order Value £500 net +

UK Offshore Islands & Scottish Highlands | 3 – 5 Working Days

Shipping cost is calculated at the checkout stage.

Northern Ireland Deliveries | 3 – 5 Working Days

Free Delivery – Order Value £1,000 net +

Shipping cost is calculated at the checkout stage for orders under £1000 net and above £500 net.

Ireland | 3 – 5 Working Days

Free Delivery – Order Value £1,000 net +

Shipping cost is calculated at the checkout stage for orders under £1000 net and above £500 net.

Channel Island Deliveries | 3 – 5 Working Days

Shipping cost is calculated at the checkout stage.

European Deliveries | 5 – 10 Working Days

Shipping costs vary, dependant on the number of pallets and destination. Please contact Customer Service on 01226 395095 or email customerservice@gem-imports.co.uk for a quote.

Collection | Monday – Friday 9am – 3pm

Minimum Order Value £250 net +

Orders can be collected from our warehouse, free of charge.

Orders placed before 12pm, Monday to Friday, can be collected the following working day. Orders placed over the weekend can be collected the following Tuesday.

Collection must be specified at the basket page.

Collection Address; Gem Imports Ltd, Unit A Capitol Way, Dodworth, Barnsley, S75 3FG

Timescales

Orders placed before 12pm, Monday to Friday will be despatched the following working day. Orders placed on a weekend, will be despatched the following Tuesday.

Service

Delivery schedules stated above are calculated from Order Date. Orders are normally received within 2 working days from Despatch Date, with the exception of European deliveries.

Deliveries are made between 9am and 6pm, Monday to Friday. If these timescales are unsuitable, please contact customer service on 01226 395095 or email customerservice@gem-imports.co.uk. Alternatively, you can notify us of any special instructions when placing your order online.

Confirmation of despatch, complete with final invoice, will be emailed to your registered email address on the day of despatch.

Delivery times are not binding and are subject to Bank Holidays.

UK Mainland, Scottish Highlands & Islands, Channel Islands and European deliveries are currently handled by A Davies Transport, Palletforce.

A Davies Transport, Fallbank Industrial Estate, Dodworth, Barnsley, S75 3LS 01226 280774

Northern Ireland and Ireland deliveries are currently handled by KLG Europe.

KLG Europe, Low Moor Business Park, Common Road, Bradford, BD12 0NB 01274 600022

Additional charges apply for Named Day, AM and Next Day services.

Accepting an Order

All orders are palletised, shrink wrapped and covered on top to ensure all goods are kept safe and secure during transit. Whilst every effort is made to deliver orders in immaculate condition, occasionally problems can occur in transit.

If there are any visible signs of damage to the exterior pallets or cartons, please contact customer service on 01226 395095 or email customerservice@gem-imports.co.uk immediately.

All goods are delivered on trucks that use rear tail lifts, therefore you will need to ensure your desired delivery address has sufficient access for the driver to safely and legally stop to unload the delivery.

The driver is not responsible for decanting pallets, therefore you will need to use your own personal equipment where possible, to accept and take goods into your premises.

Deliveries must be signed for by an adult aged 18 or over.

Failed Deliveries

If our courier attempts delivery, and no one is present to accept, the goods will be returned and held at a local delivering depot where they will await our instruction. On this occasion, please contact customer service on 01226 395095 or email customerservice@gem-imports.co.uk

Please ensure you have provided accurate delivery details prior to the delivery of your order.

Re-delivery charges apply.

 

The following UK Postcodes are subject to delivery surcharges, calculated at the checkout stage;

Postcode Area
AB10 – AB25 Aberdeen
AB30 – AB56 Kincardineshire, Aberdeenshire, Banffshire
BT Northern Ireland
GY Guernsey (Channel Island)
HS Isle of Lewis, Isle of Scalpay and other districts
IM Isle of Man
IV Inverness
JE Jersey (Channel Island)
KA27 – KA28 Isle of Arran, Isle of Cumbrae
KW1 – KW14 Orkney Islands and other districts
PA20 – PA80 Isle of Bute, Argyll and other districts
PH1 – PH44 Perthshire, Inverness-shire and other districts
PH49 – PH50 Argyll
PO30 – PO41 Isle of Wight
TR21 – TR25 Isle of Scilly
ZE Shetland Islands

Contact Us

Gem Imports Ltd
Unit A, Capitol Way
Dodworth, Barnsley
S75 3FG

Telephone
01226 395095

Email
customerservice@gem-imports.co.uk

Newsletter

Secure Online Payments

© 2018 GEM Imports

Ecommerce solution by Etail Systems